In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the Website https://multilifts.es/ es/ (hereinafter, the “Website”) is owned by MULTILIFTS COMPONENTS DISTRIBUTION, S.L.U., with registered office at Pol. Ind. Espaldillas C/ Espaldillas Once, Nave 15, Alcalá de Guadaira, with NIF B91650515.

Terms of use

These Conditions describe the terms applicable to the services and content offered through the website https://multilifts.es/es/ and regulate the legal relations between MULTILIFTS COMPONENTS DISTRIBUTION, S.L.U. and the customer.

Access to the website is free and free of charge, the use of the website implies unreserved acceptance of all the Conditions of Use. If you do not agree with these conditions, you must refrain from using this page.

The visit to the eCommerce site by the user must be done responsibly and in accordance with current legislation, good faith, these Conditions and respecting the intellectual and industrial property rights owned by MULTILIFTS S.L.U. or any other natural or legal person.

The use of any of the contents of the website for purposes that are or could be illegal is totally prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not consented to by MULTILIFTS S.L.U., to the eCommerce site or to its contents.

The website and the products and services offered by MULTILIFTS COMPONENTS DISTRIBUTION, S.L.U. is aimed at adults with sufficient legal capacity to be bound by these Conditions of Use. It is possible that the use of certain services or the contracting of some goods or services is subject to special complementary conditions that will require the express consent and that will prevail in any case over these general conditions.

User registration

The use of the services provided by MULTILIFTS COMPONENTS DISTRIBUTION, S.L.U. and the purchase on the Web requires registration as a user on the Web. In order to complete the registration, a series of personal data must be provided, which must be true and accurate. You can consult our privacy policy at the following link: https://multilifts.es/es/politica-de-privacidad/

Likewise, you must bear in mind that at any time you can modify your personal data, as well as exercise the rights of access, rectification, deletion, limitation and opposition in accordance with LO 3/2018, of December 5, on Data Protection. and Guarantee of Digital Rights (LOPDGDD) and with Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data (RGPD).

Orders

Once an order has been placed, you will receive a message confirming receipt of the order as well as information about the shipment and the order placed.

Way to pay

The acquisition of services or products through https://multilifts.es/es/ allows the following form of payment:

- Payment by debit or credit card through a virtual POS

- Wire transfer

Prices

The prices of the products are those indicated in the description attached to them. All prices indicated in the product description are expressed in the Euro currency (€)

Except for specific offers sent to the Buyer, due to changing conditions in the price of raw materials and transportation, the prices that appear on the website are not binding. In the event of a price change when purchasing the product on the market, this will be reported to the Buyer, if the new conditions of sale are not accepted, the amounts paid by the Buyer will be refunded.

Send conditions

When EXW Shipping Method has not been indicated, the purchase is subject to the payment of shipping costs, at the buyer's expense. The shipping costs will depend on the destination and the total amount of the order, the costs will be detailed throughout the purchase process and you can check how much the shipping costs amount to before finalizing the purchase.

https://multilifts.es/es/ will not be responsible for the delay in the delivery of orders for reasons not attributable to it, as well as for fortuitous cases or force majeure.

In shipments of merchandise that have been contracted by MULTILIFTS, if the material presents defects or anomalies during delivery, this must be reported by the Buyer to the transport agency at the time the merchandise is received and informed to MULTILIFTS so that it can initiate the claim.

MULTILIFTS is not responsible for damage, loss, lack of material or defects that occur during transport that have not been communicated to the transport agency by the Buyer at the time of delivery.

The shipping arrangements contracted by the Buyer are the full responsibility of the Buyer.

Consumer Goods Warranty

As a client, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws (in hereinafter "TRLGDCU").

In the case of particular orders or services that have not been processed specifically for the Buyer or materials that the Seller has acquired specifically for the Buyer, the Buyer has the right of withdrawal, which consists in the fact that you can cancel the contract concluded without the need to to justify your decision during the fourteen (14) calendar days from receipt of the purchased item or from the execution of the contract if it is a provision of services.

You must express your intention to withdraw within the indicated period and proceed to return the product, reimbursing you the price paid. In this case the product must be received unused, sealed and without defects.

If you have problems with products or services purchased on this website, you can file a claim through the dispute resolution platform of the European Union here. MULTILIFTS S.L.U. reserves the right to refuse to accept the claim submitted through the platform.

Nullity and ineffectiveness of the clauses

If any clause included in these Conditions is declared totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision, subsisting these General Conditions in everything else, taking such provision as not included.

Applicable law and competent jurisdiction

These conditions are governed in accordance with Spanish law. MULTILIFTS S.L.U. and the user agree to submit disputes that may arise in relation to the contracting of products or services subject to these General Conditions, to the Courts and Tribunals of the User's domicile.